Designer and Storyteller
Designer and Storyteller
Our team's app, HandyHelp, garnered accolades as the recipient of the Best App for Community Engagement and Best App from a Student Team at the AT&T FirstNet Hackathon: Road to 5G.
In our pursuit of user-centered design, we conducted insightful interviews with police officers, and AT&T technical and business professionals, unveiling critical pain points faced by first responders. Among the challenges identified was the frequent scenario wherein responders arrive at a scene with little to no prior information about the individuals in distress, leading to critical delays in emergency care.
In response, we conceived HandyHelp as a groundbreaking solution to bridge this crucial information gap and expedite emergency response. The app seamlessly connects trained volunteers with individuals in need within their community, facilitating swift assistance during medical emergencies. Volunteers equipped with first aid expertise can register through the platform to receive real-time alerts, enabling them to promptly attend to situations such as falls among the elderly. By intervening swiftly, these volunteers play a vital role in providing immediate aid, thus optimizing the efficiency of subsequent professional medical intervention, ultimately saving lives.
Volunteers can use their phone numbers to create a volunteer account.
A verification code will be sent to the volunteer’s phone through text message.
After entering the code volunteer can create a profile with basic information like a profile picture, medical background and volunteering background.
Volunteers can choose to connect their smart home devices so they won’t miss any alerts.
Volunteers must turn on location services so the system can connect them to registered people with medical problems who live close to them.
If an elderly who is registered in the Handyhelp system, when he or she falls at home, the smart device they are wearing will alert the system and send out help-needed alerts. They can also use home smart devices like Amazon Alexa to alert the Handyhelp community if they could talk.
Then volunteers like Mark, who is a medical professional who lives 5 minutes from Joe will be able to get to Joe’s house and check on Joe.
Volunteers can chat real-time and see if any other volunteers have responded already.
Volunteers can also connect to the 911 call center and communicate important information about the patient's condition.